Our goal is to strive for 100% customer satisfaction however, we do understand that sometimes items are not as they seem online. We want you to be pleased with every order we send you so please check your order carefully when it arrives and let us know if anything is not as it should be. Most items are eligible for refund or exchange within 30 days of delivery, with some exceptions. Items must be unused and unworn, with any original tags or packaging, and must be returned in resalable condition. Shipping fees are non-refundable.
If you believe your order arrived damaged/defective, please contact us before returning, and we will be happy to assist.
Items returned after the 30 day time frame are subject to a 35% restocking fee.
If all items on an order that used a “free shipping” coupon are returned, shipping fees may be deducted from your refund.
How do I return items for refund?
Click here to print out a return form. You do not need to contact us for a return authorization. Please print and fill out this form and include a copy of your invoice/packing slip. We recommend using a shipping service with tracking. Refunds will be issued back to the original form of payment. Please allow 2 billing cycles for the refund to appear in your account.